【HR术语】什么是人力资源流程（What are HR processes?）
什么是人力资源流程？
人力资源流程是指支持员工生命周期和积极员工体验所需的基本战略。每个人力资源流程都遵循复杂的路径，需要根据具体参数和目标进行战略规划。虽然每个流程都有自己的程序，但所有流程都是相互依存的。
人力资源流程有哪些例子？
核心人力资源流程包括：
人力资源规划
招聘
甄选
招聘
入职
培训
员工关系
绩效考核
福利管理
绩效管理
离职
例如，让我们深入了解一下绩效管理，以了解流程是什么样的。绩效管理包括评估员工的生产力、效率和工作质量，同时通过辅导和培训提供绩效改进方案。作为一种人力资源流程，绩效管理包括以下内容：
建立清晰的公司愿景
制定切合实际的个人目标
持续提供建设性反馈
提供提高技能的机会
要设计有效的绩效管理流程，人力资源部门必须首先确保领导层与各部门的组织战略保持一致，确保绩效管理制度可信、透明，并确保有适当的框架来完成流程的每个步骤。只有这样，人力资源部门才能着手开展绩效管理流程，即规划、检查专业人员的工作情况并审查他们的工作表现。
人力资源领导为什么要关注人力资源流程？
人力资源流程就像组织的动脉，为每个部门输送命脉，促进整个公司的健康发展。系统化的方法可以帮助人力资源领导者促进高效的流程，从而提高工作效率、员工保留率和工作参与度。
人力资源流程和系统有什么区别？
系统是由相互依存的流程组成的统一整体。人力资源管理系统包含所有人力资源流程，形成一个具有凝聚力的单元，从而使公司能够管理其员工队伍，为客户提供有价值的服务或产品。如今，大多数人力资源系统都以软件为基础，涉及数字自动化。
什么是端到端人力资源流程管理？
端对端人力资源流程管理是指人力资源部门负责自始至终执行每一个人事流程。流程管理是全面的，包括将每项任务分解为更小的步骤，以便流程能够顺利进行。
例如，端到端的入职培训并不涉及人力资源团队必须在某个阶段完成的杂乱职责。相反，入职培训要求在流程开始和结束时采取一系列行动。初始阶段可能包括通过电子邮件向应聘者发出工作邀请、完成新员工文书工作以及发送信息欢迎包。
相比之下，最后阶段可能包括通过电子邮件向团队经理发送入职日程表，以及为新团队成员安排欢迎会。
人力资源流程自动化有哪些优势？
人力资源流程自动化可协助公司完成人力资源流程，如招聘、雇用、支付、提高技能和离职。自动化使人力资源流程更上一层楼，同时还能改善以下方面：
效率
劳动力规划
招聘
留住员工
员工体验
遵守劳动法
误差范围
人力资源领导者如何有效管理人力资源流程？
人力资源领导者可以在流程管理中采用以下方法：
审查目标。人力资源领导者应定期检查流程目标与公司目标是否一致。通过提出一系列以目标为导向的问题进行重新评估，人力资源部门可以确保他们朝着预期的方向前进。
让自动化发挥作用。人力资源技术自动化有助于流程更顺畅地运行。例如，团队成员和管理人员可以使用任务清单，而不是在待办事项清单上手写无数个项目。这样既能提醒人们自己的职责，又能方便地进行来回协作。在入职、离职和员工调动等流程中，技术自动化为专业人员之间的重要沟通提供了便利。
在框架内保持灵活性。使用久经考验的管理方法可以帮助人力资源部门跟踪进展，找出需要改进的地方，并重新设计实践，以更好地发挥作用。虽然基于数据的框架提供了结构和指导，但人力资源部门是与人打交道的，因此必须留有灵活性、批判性思维和不同观点的空间。因此，在每个人力资源流程中，人力资源部门都必须不断评估其劳动力数据，以确保这些数据始终如一地准确反映员工的情况。
倾听员工意见。关于人力资源部门如何更好地调整流程组件，员工可以提供各种建议、信息和经验。在开展员工满意度调查或绩效考核并获得多向反馈后，人力资源专业人员可以总结出如何在内部改进流程。
管理完善的人力资源流程如何改善公司文化？
无缝的人力资源流程对于持续提高工作效率至关重要。员工是任何公司最宝贵的资产，因此确保积极的员工体验至关重要。高效运行的人力资源流程可推动工作满意度、参与度和生产力的提高，这些都是健全的公司文化的关键要素。
以下为文章原文：
What are HR processes?
HR processes refer to the fundamental strategies necessary to support the employee lifecycle and a positive employee experience. Each HR process follows an intricate pathway that demands strategic planning according to specific parameters and objectives. While every process involves its own procedures, all processes are interdependent.
What are some examples of HR processes?
The core HR processes include:
Human resource planning
Recruitment
Selection
Hiring
Onboarding
Training
Employee relations
Performance appraisals
Benefits administration
Performance management
Offboarding
Let’s take an in-depth look at performance management, for example, to understand what a process looks like. Performance management involves evaluating people’s productivity, efficiency, and work quality while also offering performance improvement options through coaching and training. As an HR process, performance management encompasses:
Establishing a clear company vision
Setting realistic personal goals
Continuously providing constructive feedback
Offering upskilling opportunities
To design an effective performance management process, HR must first ensure alignment between leadership and each department’s organizational strategy, a credible and transparent performance management system, and an appropriate framework for completing each step of the process. Only then can HR get started with the performance management process of planning, checking in with professionals, and reviewing their job performances.
Why should HR leaders care about HR processes?
HR processes serve as an organization’s arteries, carrying the lifeblood to every department and nurturing company-wide health. Systemic approaches can help HR leaders promote efficient processes, thereby boosting productivity, retention, and engagement in the workplace.
What’s the difference between HR processes and systems?
A system is a unified whole made up of interdependent processes. An HR management system encompasses all HR processes, creating a cohesive unit so the company can manage its workforce and deliver valuable services or goods to its customers. Today, most HR systems are software-based and involve digital automation.
What is end-to-end HR process management?
End-to-end HR process management means that HR is responsible for carrying out every people process from start to finish. Process management is comprehensive, involving breaking down each task into smaller steps so the process can flow smoothly.
For example, end-to-end onboarding does not involve a mishmash of duties HR teams must accomplish at some point. Rather, onboarding demands a sequence of actions to take at the beginning and end of the process. The initial stages could include emailing a job offer to the candidate, completing new-hire paperwork, and sending an informational welcome package.
In contrast, the final stages may involve emailing the onboarding schedule to the team manager and scheduling a welcome meeting for the new team member.
What are the advantages of HR process automation?
HR process automation assists companies in their HR processes, such as recruiting, hiring, paying, upskilling, and offboarding their people. Automation brings HR processes to the next level while also improving:
Efficiency
Workforce planning
Recruitment
Retention
The employee experience
Compliance with labor laws
The margin of error
What can HR leaders do to manage HR processes effectively?
HR leaders can incorporate the following methods into their approach to process management:
Review objectives. HR leaders should regularly check that process objectives align with company goals. Reassessing by asking a series of goal-oriented questions allows HR to ensure they’re progressing in the desired direction.
Let automation do its job. HR tech automation helps processes function more smoothly. For instance, team members and managers can use task lists instead of handwriting an infinite number of items on a to-do list. These remind people of their responsibilities while simultaneously allowing for convenient back-and-forth collaboration. Tech automation facilitates this crucial communication between professionals during processes such as onboarding, offboarding, and employee transfers.
Maintain flexibility within the framework. Using tried-and-tested management methods can help HR track progress, pinpoint areas for improvement, and redesign practices for better functioning. While a data-based framework provides structure and guidance, HR deals with humans, so there must be room for flexibility, critical thinking, and differing perspectives. Thus, within each HR process, HR must continuously assess its workforce data to ensure it consistently and accurately reflects its people.
Listen to your people. Individuals offer wellsprings of advice, information, and experience about how HR can better adjust process components. After running an employee satisfaction survey or a performance review with multi-directional feedback, HR professionals can glean how to improve processes internally.
How can well-managed HR processes improve company culture?
Seamless HR processes are essential for continuous workplace productivity. As people are the most valuable asset of any company, ensuring a positive employee experience is critical. HR processes that flow efficiently drive results that drive job satisfaction, engagement, and productivity—key elements in a robust company culture.
【HR术语】多元化管理的含义是什么？（What is the meaning of diversity management?）
多元化管理的含义是什么？
多元化管理是一种组织流程，用于促进工作场所的多元化和包容性。这一过程涉及在招聘、管理、培训等方面实施政策和战略。多元化管理的目标是促进公平和平等，发挥多元化组织的优势。
多元化管理有哪些类型？
多元化管理有两种类型：
国内多元化管理： 这是指在一个国家范围内管理员工队伍，为少数群体和新移民提供机会。
跨国多样性管理： 也称为国际多元化管理，指管理由来自不同国家的公民组成的员工队伍，要求组织考虑其运营所在国家的法律、习俗和文化。
人力资源领导者为什么要关注多元化管理？
研究一再表明，多元化是企业的重要资产。被认为更具多样性和包容性的公司，其业绩超过竞争对手的可能性要高出 35%，成为创新领导者的可能性要高出 1.7 倍。当多元化深入管理层时，其回报是收入增加 19%。
为什么会出现这种情况？更多元化的员工队伍拥有更广泛的背景、技能和专业领域，这意味着他们可以带来更多更创新的想法。
重视多样性和包容性的组织还能吸引更多的求职者： Glassdoor 的一项调查显示，76% 的人表示，在评估公司和工作机会时，多元化的员工队伍是一个重要因素。
人力资源领导者如何才能在多元化管理方面取得成功？
实现多元化员工队伍的第一步是聘用来自不同背景的员工。这意味着要制定包容性的招聘和录用方法，例如:
通过非传统人才库进行招聘
实施反歧视的招聘程序，如匿名能力测试
不寻求填补招聘配额，因为配额无法解决无意识偏见的问题
但多元化管理不仅仅局限于招聘。它从组织文化、价值观和领导者的根基开始，涉及公司的方方面面。这意味着:
董事会、首席执行官和其他高层领导的承诺
为有关多元化和包容性的公开、诚实、有时甚至是艰难的对话提供一个安全的空间
对所有团队成员进行强制性的多元化和包容性培训
工作中的多元化管理面临哪些挑战？
虽然多元化管理至关重要，但也很难做好，因为它涉及敏感问题和更大的系统性问题。工作场所多元化管理面临的挑战包括：
唯我独尊： 拥有一支多元化员工队伍的愿望可能会导致被误导的人力资源领导者在人才管理中采取 "象征性 "做法，即公司根据员工的身份而不是他们的优点来聘用和提拔员工，这就失去了多元化管理的意义。
人际冲突： 由于组织中的人员来自不同的背景，有着不同的生活经历和观点，多元化的员工队伍有可能造成人与人之间的分歧和冲突，这就需要谨慎的管理以及高度的同理心和包容心。
合作与沟通方面的挑战： 拥有一支多元化的员工队伍的部分原因是他们的工作和沟通方式各不相同，因此促进有效合作成为关键所在
有哪些多元化管理最佳实践？
可以帮助人力资源领导者进行劳动力多元化管理的一些技巧包括：
注重归属感。仅仅招聘多元化的员工是不够的。一旦你把员工招进来，你就有责任满足他们的需求，并提供积极的员工体验。这就需要积极为边缘化个人创造空间，让他们畅所欲言，创建社区，并就他们在贵公司的实际体验进行有意义的对话。
超越招聘： 多元化管理不仅仅是实现员工队伍的多元化。将目光从招聘转向整个员工生命周期，在绩效考核、职业晋升、奖励和表彰等方面致力于包容性实践。
将同理心放在首位。富于同理心的领导力能带来更多的信任、透明度和参与度，50% 的人在与富于同理心的领导者共事时，工作场所的包容性会更高。
如何设定多元化管理的目标和指标？
多元化管理计划可以是定性的，但通过目标和指标跟踪其成功与否同样重要。需要跟踪的一些有用的多元化管理关键绩效指标包括：
整个组织的多样性
求职者人口统计
不同员工群体的留任率和流失率
员工净促进得分
晋升和晋级率
薪酬公平性
员工资源小组的利用率
与特定多元化管理战略（如多元化管理培训）的成功有关的指标
为什么多元化管理应成为现代人力资源战略的一部分？
在当今的环境下，多元化和包容性的工作场所不再只是一个 "不错的拥有"，而是一个 "必须"。它是必须的。真正的多元化管理就是要明白，多元化不仅仅是一个口号。要实现真正的多元化和包容性，你必须积极主动，而不是被动反应。这就是多元化管理举措的作用所在。
简而言之，多元化管理是人力资源部门可以投入的最重要的工作之一。它可以提高员工满意度，丰富公司文化，提高员工忠诚度，并吸引顶尖人才。
以下为文章原文：
What is the meaning of diversity management?
Diversity management is an organizational process used to promote diversity and inclusion in the workplace. This process involves implementing policies and strategies in hiring, management, training, and more. The goals of diversity management are to promote fairness and equality and leverage the advantages diverse organizations offer.
What are some types of diversity management?
There are two types of diversity management:
Intranational diversity management: This refers to managing a workforce within a single national context to provide opportunities for minority groups and recent immigrants
Cross-national diversity management: Also called international diversity management, this refers to managing a workforce comprising citizens from different countries and requires an organization to consider the laws, customs, and cultures in the countries in which it operates
Why should HR leaders care about diversity management?
Time and time again, research has demonstrated that diversity is a major asset to businesses. Companies identified as more diverse and inclusive are 35 percent more likely to outperform their competitors and 1.7 times more likely to be innovation leaders. When diversity reaches management, it pays off with 19 percent higher revenue.
Why is this the case? More diverse workforces have a broader range of backgrounds, skills, and areas of expertise, meaning they can bring more and more innovative ideas to the table.
An organization that prioritizes diversity and inclusion also attracts more job candidates: A survey from Glassdoor shows that 76 percent of people report that a diverse workforce is an essential factor when evaluating companies and job offers—and nearly one-third say they won’t apply to work at a company with poor diversity.
What can HR leaders do to succeed in diversity management?
The first step to achieving a diverse workforce is to hire people from diverse backgrounds. This means developing inclusive recruiting and hiring practices such as:
Recruiting through non-traditional talent pools
Implementing anti-discriminatory hiring processes such as anonymous aptitude tests
Not seeking to fill hiring quotas, which do not address the problem of unconscious bias
But diversity management goes beyond just hiring. It starts from the roots of an organization’s cultures, values, and leaders and touches every part of a company. This means, among other things:
Commitment from the board, C-suite, and other senior leaders
Providing a safe space for open, honest, and sometimes difficult dialogues about diversity and inclusion
Mandatory diversity and inclusion training for all team members
What are the challenges of diversity management at work?
While diversity management is critical, it can also be difficult to do well, touching upon sensitive issues and larger systemic problems. Challenges of diversity management in the workplace include:
Tokenism: The desire to have a diverse workforce can lead misguided HR leaders to take a “tokenism” approach to talent management in which companies hire and promote people based on their identity rather than their merits, something that misses the point of diversity management
Interpersonal conflicts: With people in the organization coming from various backgrounds and bringing different life experiences and perspectives, a diverse workforce can potentially create disagreements and conflicts between people, requiring careful management and a high degree of empathy and inclusion
Challenges with cooperation and communication: Part of having a diverse workforce is having various styles of work and communication, such that facilitating effective collaboration becomes key
What are some diversity management best practices?
Some tips that can help HR leaders with workforce diversity management include:
Focus on belonging. It isn’t enough to hire a diverse workforce. Once you’ve brought people into your organization, it becomes your responsibility to meet their needs and provide a positive employee experience. This requires actively creating spaces for marginalized individuals to speak up, create community, and have meaningful conversations about the reality of their experience with your company.
Looking past hiring: Diversity management isn’t just about attaining a diverse workforce. Look past recruitment to the entire employee lifecycle, committing to inclusive practices in performance reviews, career advancements, rewards and recognition, and more.
Put empathy first. Empathetic leadership allows for more trust, transparency, and engagement, with 50 percent of people working with empathetic leaders experiencing higher workplace inclusion.
How can you set goals and metrics for managing diversity?
Diversity management programs can be qualitative, but tracking their success with goals and metrics is just as important. Some useful diversity management KPIs to track include:
Diversity across the organization
Candidate demographics
Retention and turnover across employee groups
Employee net promoter score
Advancement and promotion rate
Pay equity
Utilization rates of employee resource groups
Metrics related to the success of specific diversity management strategies such as diversity management training
Why should diversity management be a part of modern HR strategy?
In today’s climate, a diverse and inclusive workplace is no longer only a nice-to-have. It’s a must. Authentic diversity management is about understanding that diversity is beyond a buzzword. To achieve real diversity and inclusion, you must be proactive, not reactive. That’s where diversity management initiatives come in.
Simply put, diversity management is one of the most important things HR departments can commit to. It can lead to greater employee satisfaction, an enriched company culture, improved employee loyalty, and the ability to attract top talent.
资讯
2024年06月20日
资讯
【美国】猎头和人力资本管理公司ZRG获得1.2亿美元债务融资
总部位于新泽西州罗谢尔公园的人才咨询公司 ZRG 获得了 1.2 亿美元的债务融资。支持者包括 Main Street Capital Corporation 及其关联公司。
公司打算利用这笔资金加快发展步伐，增强为全球客户提供人才解决方案的能力。
"ZRG 首席执行官 Larry Hartmann 说："现在是收购利基人才咨询和管理业务、增强我们在猎头、临时、RPO 和咨询方面的能力的大好时机。"来自 Main Street Capital 的这笔额外融资，加上我们最近与一个投资者财团进行的股权融资，为我们实现战略目标奠定了坚实的基础。
在宣布债务融资之前，由 Timber Bay Partners 牵头的新老投资者财团于 2023 年 1 月筹集了增长资本。股权融资由私募股权公司 RFE Investment Partners 管理，该公司是 ZRG 的主要财务赞助商。
"RFE 的负责说："我们很高兴能与 Main Street Capital 合作，因为这次战略性债务再融资将为 ZRG 提供更大的财务灵活性和更强大的资产负债表，同时也是执行公司长期发展计划的催化剂。
ZRG 今年迄今为止的收购包括英国的 Ignata Finance Group 和辛辛那提的猎头公司 Wiser Partners。
在首席执行官拉里-哈特曼（Larry Hartmann）的领导下，ZRG 是一家全球搜索和人才咨询公司，在五大洲设有 30 多个办事处，为客户的人才问题提供人才解决方案。其核心业务包括基于数据的高管寻聘，重点关注全球高级领导人才。公司的按需（临时）人才服务套件有助于填补空缺职位，并通过专业人才解决基于项目的工作。公司的咨询和顾问解决方案侧重于 "文化契合"、战略调整、辅导和销售优化等关键问题。
公司的数字 Zi 平台将人才情报、候选人洞察力和流程改进结合在一起，以更快的速度提供高管寻聘服务，并取得可靠的结果。
资讯
2024年06月20日
资讯
【印度】健康技术平台Alyve Health获得550万美元融资，为个人、雇主和企业员工提供医疗保健服务
总部位于印度孟买的健康技术平台 Alyve Health 获得了 550 万美元的融资。本轮融资由 Axilor Ventures 领投，1Crowd Fund 和 Inhealth Ventures 参投。作为本轮融资的一部分，公司还从 Trifecta Capital 募集了风险债务资金。
公司打算将这笔资金用于平台提升、人才招聘、扩大运营、扩大服务范围和提高会员参与度等关键领域的战略发展计划。
“这项投资使我们能够继续创新我们的产品和技术。我们很荣幸能够在塑造健康计划的未来方面发挥重要作用，“Alyve Health 联合创始人兼首席执行官 Shashank Avadhani 说。
“Alyve Health是保险业一家独特的技术企业，编织了一个服务提供商的生态系统，并为所有利益相关者提供有保障的体验，”1Crowd Fund联合创始人Anil Gudibande说。
Alyve Health 由 Shashank Avadhani、Sushant Roy 和 Vineet Mehta 于 2020 年 5 月创立，是一个健康计划技术平台，为个人、雇主和其他企业提供全面的医疗保健服务。Alyve 的健康计划涵盖医生咨询、诊断、购药、牙科手术、健身会员资格和主动健康等多种医疗保健服务。该平台与支付方（保险公司、TPA）、中介（经纪人、金融机构、数字平台）和提供方（诊所、诊断中心、健身工作室）集成，为员工、客户和渠道合作伙伴等多个群体提供量身定制的解决方案，目前为 100 多万会员提供服务。移动应用程序和门户网站为会员提供定制健康计划、门诊医疗服务、无现金支付、全天候医生咨询、诊断扫描、年度健康体检、习惯指导、生活方式改善和个性化计划。
美国SEC控告纽约的AI招聘公司Joonko的创始人证券欺诈和电信欺诈概要：伊利特·拉兹（Ilit Raz），AI招聘公司Joonko的首席执行官和创始人，因涉嫌对投资者进行重大欺诈被美国证券交易委员会（SEC）及纽约南区美国检察官办公室指控。SEC指控拉兹通过虚假和误导性的声明欺骗投资者，包括夸大Joonko的客户数量和质量、平台上的求职者数量以及公司收入，涉嫌欺诈金额至少达到2100万美元。
Joonko公司自称利用人工智能帮助客户找到多元化和代表性不足的求职者，以达到其多元化、公平和包容的招聘目标。然而，拉兹向投资者提供了虚构的客户感谢信和赞誉其效果的假证据，甚至在被投资者质疑时提供了伪造的银行对账单和合同。这一骗局在2023年中期被揭穿，当时一名投资者面对面质问拉兹，拉兹承认伪造文件并撒谎关于公司的财务状况和客户基础。
SEC和刑事检察机关的指控显示，拉兹利用新兴技术领域的热潮，以人工智能和自动化等流行词汇吸引投资，实际上却进行了传统的欺诈行为。这一事件不仅揭示了创业公司在吸引投资时可能存在的道德风险，也提醒了投资者在追求人工智能等高科技领域的投资机会时需要格外谨慎。
总部位于纽约市的人工智能招聘平台Joonko的创始人及前首席执行官因涉嫌欺诈投资者，误导他们关于公司核心方面的信息，被控证券欺诈和电信欺诈。
美国证券交易委员会（SEC）在6月11日于纽约南区联邦地区法院提交的投诉中指控，这家现已关闭的人工智能招聘初创公司的创始人及前首席执行官伊利特·拉兹通过对Joonko的客户数量和质量、平台上的求职者数量以及公司收入等核心方面作出虚假和误导性陈述，从投资者那里骗取至少2100万美元（2022年9月有一篇融资B轮2500万美元的新闻点击可以查看）。
Joonko在2022年完成了由Insight Partners领投、包括Target Global、Kapor Capital和Vertex Ventures Israel等投资者参与的2500万美元B轮融资。《华尔街日报》报道称，该公司自2016年成立以来共筹集了超过3800万美元。Kapor Capital拒绝对此发表评论，而Insight、Target Global和Vertex Ventures Israel则没有回应《华尔街日报》的置评请求。
SEC指控拉兹违反了联邦证券法的反欺诈条款，要求对其实施永久禁令、民事罚款、返还非法所得及预审计利息，并禁止其担任公司高管。
与此同时，纽约南区美国检察官办公室也于6月11日宣布了针对拉兹的刑事指控。拥有以色列国籍的拉兹被控一项证券欺诈和一项电信欺诈，每项罪名最高可判20年监禁。
Joonko于5月24日在特拉华州美国破产法院申请破产保护。
根据SEC的投诉，Joonko声称使用人工智能帮助客户找到多元化和代表性不足的求职者，以实现其多元化、公平和包容的招聘目标。拉兹在筹资过程中向投资者谎称Joonko拥有超过100家客户——包括财富500强公司，并向投资者提供了几家公司的虚假感谢信，赞扬其效果。
拉兹还谎称Joonko的收入超过100万美元，正在与超过100000名活跃求职者合作，并在投资者怀疑时向其提供了伪造的银行对账单和伪造的合同。根据投诉，这一骗局在2023年中期被揭穿，当时一名投资者面对面质问拉兹，后者承认伪造了银行对账单和合同，并且在Joonko的收入和客户数量上撒谎。
SEC执行局局长古尔比尔·格雷瓦尔（Gurbir Grewal）在一份新闻稿中表示：“我们指控拉兹利用老式的诈骗手法，但使用了新式的流行词如‘人工智能’和‘自动化’。随着越来越多的人寻求人工智能相关的投资机会，我们将继续监管市场，防止今天投诉中所指控的类型的不当行为。但与此同时，对于那些利用人工智能的热潮来筹资的公司，投资者也应保持警惕。”
附录SCE的新闻稿：
Washington D.C., June 11, 2024 —
The Securities and Exchange Commission today charged Ilit Raz, CEO and founder of the now-shuttered artificial intelligence recruitment startup Joonko, with defrauding investors of at least $21 million by making false and misleading statements about the quantity and quality of Joonko’s customers, the number of candidates on its platform, and the company’s revenue.
According to the SEC’s complaint, Joonko claimed to use artificial intelligence to help clients find diverse and underrepresented candidates to fulfill their diversity, equity, and inclusion hiring goals. To raise money for Joonko, the complaint alleges that Raz falsely told investors that Joonko had more than 100 customers, including Fortune 500 companies, and provided investors with fabricated testimonials from several companies expressing their appreciation for Joonko and praising its effectiveness. Raz also allegedly lied to investors that Joonko had earned more than $1 million in revenue and was working with more than 100,000 active job candidates. When an investor grew suspicious of Raz’s claims, Raz allegedly provided the investor with falsified bank statements and forged contracts in an effort to conceal the fraud. According to the complaint, the scheme unraveled in mid-2023 when the investor confronted Raz, who admitted to forging bank statements and contracts and lying about Joonko’s revenue and number of customers.
“We allege that Raz engaged in an old school fraud using new school buzzwords like ‘artificial intelligence’ and ‘automation,’” said Gurbir S. Grewal, Director of the SEC’s Division of Enforcement. “As more and more people seek out AI-related investment opportunities, we will continue to police the markets against AI-washing and the type of misconduct alleged in today’s complaint. But at the same time, it is critical for investors to beware of companies exploiting the fanfare around artificial intelligence to raise funds.”
The SEC’s complaint, filed in the U.S. District Court for the Southern District of New York, charges Raz with violating the antifraud provisions of the federal securities laws and seeks a permanent injunction, civil money penalties, disgorgement with prejudgment interest, and an officer-and-director bar against Raz.
In a parallel action, the U.S. Attorney's Office for the Southern District of New York today announced criminal charges against Raz.
The SEC’s investigation was conducted by Alicia Guo, Ariel Atlas, Neil Hendelman, and Lindsay S. Moilanen and was supervised by Sheldon L. Pollock of the New York Regional Office. The litigation will be led by Ms. Guo and Ms. Atlas, and supervised by Daniel Loss and Mr. Pollock. The SEC appreciates the assistance of the U.S. Attorney’s Office for the Southern District of New York and the FBI.
华盛顿特区，2024年6月11日 — 美国证切和交易委员会（SEC）今日指控现已关闭的人工智能招聘创业公司Joonko的首席执行官兼创始人伊利特·拉兹（Ilit Raz），因在Joonko的客户数量和质量、平台上的候选人数量以及公司收入方面向投资者做出虚假和误导性陈述，欺诈投资者至少2100万美元。
根据SEC的投诉，Joonko声称使用人工智能帮助客户找到多元化和代表性不足的候选人，以实现其多元化、公平和包容的招聘目标。投诉称拉兹向投资者谎称Joonko拥有超过100家客户，包括财富500强公司，并向投资者提供了几家公司的虚构感谢信，赞扬其效果。拉兹还谎称Joonko的收入超过100万美元，并正在与超过100,000名活跃求职者合作。当一名投资者对拉兹的说法表示怀疑时，拉兹据称向该投资者提供了伪造的银行对账单和伪造的合同来掩盖欺诈行为。根据投诉，该骗局在2023年中期被揭露，当时该投资者直面拉兹，后者承认伪造银行对账单和合同，并且在Joonko的收入和客户数量上撒谎。
SEC执行局局长古尔比尔·S·格雷瓦尔（Gurbir S. Grewal）表示：“我们指控拉兹利用老式的欺诈手法，但使用了新式的流行词如‘人工智能’和‘自动化’。随着越来越多的人寻求人工智能相关的投资机会，我们将继续监管市场，防止今天投诉中所指控的类型的不当行为。但与此同时，对于那些利用人工智能的热潮来筹资的公司，投资者也应保持警惕。”
SEC的投诉已提交至纽约南区美国地区法院，指控拉兹违反联邦证券法的反欺诈条款，并寻求永久禁令、民事罚款、返还非法所得及预审计利息，并禁止其担任公司高管。
与此同时，纽约南区美国检察官办公室今天也宣布了针对拉兹的刑事指控。
SEC的调查由纽约地区办公室的艾丽西亚·郭（Alicia Guo）、阿里尔·阿特拉斯（Ariel Atlas）、尼尔·亨德尔曼（Neil Hendelman）和林赛·S·莫伊兰宁（Lindsay S. Moilanen）进行，并由谢尔顿·L·波洛克（Sheldon L. Pollock）监督。诉讼将由郭女士和阿特拉斯女士领导，并由丹尼尔·洛斯（Daniel Loss）和波洛克先生监着。SEC感谢纽约南区美国检察官办公室和联邦调查局的协助。
【HR术语】什么是工作场所的 DEI&B？（What is DEI&B in the workplace?）
什么是工作场所的 DEI&B？
工作场所的多样性、公平性、包容性和归属感（DEI&B）是相互交织的价值观，涉及聘用不同背景和观点的个人，并全心全意地鼓励他们参与。
多样性通常包括不同的平等代表权：
种族
年龄
性别
性取向
生活方式
才能
个性特征
身体残疾
个人信仰
工作场所的多样性有哪些不同类型？
实现工作场所多元化的方法多种多样。让我们来看看公司努力纳入的四种常见多样性类型：
内部多样性是指一个人与生俱来的条件，包括：
比赛
种族
年龄
外部多样性是指一个人的素质会随着时间的推移而发生变化，包括：
教育
个人兴趣
技能
社会经济地位
组织多样性是指根据人们的工作状况对其进行分类的不同方式，如：
工作
工作地点
部门
资历级别
世界观多样性包括具有以下不同观点的人：
政治信仰
世界观
道德价值观
多样性与包容性有何区别？
多样性是指不同的人共同组成一个公司。全纳是指公司如何将人们融合成一个有凝聚力的整体。您的公司可能由来自不同文化、政治背景和年龄的人组成。
然而，要想包容每一个人，就必须对人们的差异给予接纳、心理安全和重视。此外，包容还能为多样性提供沃土，促进对话、创新、公司发展和改进。
什么是工作场所的公平？
公平是指根据每个人的独特需求，为他们提供公平的机会。公平的例子包括
为公司每个人提供相同数量的假期和 PTO 日，并允许他们随意使用。这种政策考虑到了不同文化背景的人可能有不同的需求。
招聘做法透明。从一开始就对薪酬和工作要求保持透明的组织往往能够吸引更多不同的候选人，这有助于打造一支更加多元化、公平和包容的员工队伍。
为所有团队成员提供职业发展机会。这可以促进整个组织的公平。无论部门、资历、任期或背景如何，如果每个人都能获得发展机会，那么每个人都能茁壮成长。
什么是工作场所归属感？
工作中的归属感是指人们被同事和整个组织所接受的感觉。当一个人感到自己有归属感时，就意味着他感到自己被重视，并有足够的安全感，可以在工作中展现完整的自我。
工作中的多样性和包容性有哪些好处和挑战？
许多千禧一代认为，多元化和包容性是工作文化中必不可少且有益的方面。根据盖洛普的研究，在工作场所强调这些价值观可以提高：
参与度
工作满意度
留住人才
福利
利润
绩效
创新
但是，成功整合多元化和包容性并不简单。要准确判断组织的多元化和包容性程度，以及各项措施的成效如何，是一件非常困难的事情。这就是 D&I 指标的作用所在。
如何衡量工作场所的多元化与包容性？
由于多样性和包容性是多方面的，定性和定量研究可以帮助您更好地了解当前的 DEI&B 状况。要衡量企业的 DEI&B 状况，可以从多样性和包容性指标入手，这些指标可以帮助企业评估其 DEI&B 状况和举措。常见的 DEI&B 指标包括：
候选人统计数据
晋升和晋级率
留任率和离职率
整个组织的多样性
如何改善工作场所的 DEI&B？
人力资源专业人士可以通过以下五个步骤来提高工作场所的 DEI&B：
远程招聘。远程招聘使人力资源领导者能够从各种背景、环境和地理位置进行招聘。远程招聘还能让人力资源部门招聘到原本可能无法工作的专业人员，如身体残疾或患有慢性疾病的人员。
教育。尊重是建立一支健康、多元化员工队伍的先决条件。人力资源领导者可以定期举办多元化和包容性培训课程，教育员工尊重他人，促进建设性对话和分歧、成长和创新。
建立员工与管理者的关系。人力资源领导者可以通过引导管理者与团队成员建立相互信任的关系来促进归属感。这首先要从相互尊重的沟通和公开对话开始。
培养员工的优势。人力资源领导者和管理者可以肯定专业人员的成就和才能，激励他们继续贡献高质量的工作。
制定透明的指导方针。在公司行为准则中处理多元化和包容性问题，有助于管理者为员工提供适当的支持，明确他们的权利，并使工作行为与公司价值观保持一致。
工作场所的 DEI&B 如何改善公司文化？
多元化和包容性可以促进一种统一的文化，鼓励人们分享想法并重视不同的观点。为讨论和思想多样性创造一个积极的环境，能让企业文化充满活力、成长性和吸引力，让人们愿意成为其中的一员。
人力资源技术如何帮助应对 DEI&B 挑战？
人力资源技术使公司能够更有效地组织和分析数据。与临时性的 DEI&B 方法相比，人力资源技术采取了系统性的方法，以确保
准确的 DEI&B 指标
减少招聘过程中的无意识偏见
多元化群体的晋升、职业发展、保留和参与
便于人力资源部门和所有管理人员获取数据
为什么 DEI&B 应成为现代人力资源战略的一部分？
DEI&B 让企业能够照照镜子，问一问："我们是如何为各种背景和信仰的人提供平等机会的？虽然企业不能强制推行 DEI&B，但纳入 DEI&B 的举措有助于企业将工作机会扩展到每个人，无论他们是谁，来自哪里。将 DEI&B 纳入人力资源战略，有助于企业在将不同群体的人纳入员工队伍的同时，更加专注于实现业务目标。
以下为文章原文：
What is DEI&B in the workplace?
Diversity, equity, inclusion, and belonging (DEI&B) in the workplace are intertwined values that involve hiring individuals of different backgrounds and perspectives and wholeheartedly encouraging their participation.
Diversity often includes equal representation of different:
Ethnicities
Ages
Genders
Sexual orientations
Lifestyles
Talent
Personality characteristics
Physical disabilities
Personal beliefs
What are the different types of diversity in the workplace?
There are endless ways to approach diversity at work. Let’s take a look at four common types of diversity that companies strive to incorporate:
Internal diversity implies the conditions that a person is born into and includes:
Race
Ethnicity
Age
External diversity refers to the qualities of a person that can change over time and can consist of:
Education
Personal interests
Skills
Socioeconomic status
Organizational diversity concerns the different ways of categorizing people based on their work status, such as:
Job
Work location
Department
Seniority level
World-view diversity includes people with different:
Political beliefs
World outlook
Moral values
What is the difference between diversity and inclusion?
Diversity refers to the different people who come together to make up a company. Inclusion is how the company weaves people together into one cohesive unit. Your company may have a diverse makeup of people from different cultural and political backgrounds and ages.
However, to include everyone, there must be acceptance, psychological safety, and value of people’s differences. Furthermore, inclusion provides fertile ground for diversity, leading to dialogue, innovation, company development, and improvement.
What is equity in the workplace?
Equity involves providing your people with fair opportunities according to each of their unique needs. Some examples of equity include:
Providing everyone in the company the same amount of holiday and PTO days and allowing them to use them however they see fit. This kind of policy accounts for the fact that people from different cultural backgrounds may have different needs.
Having transparent hiring practices. Organizations that are transparent about pay and job requirements from the beginning are often able to attract a more diverse pool of candidates, which helps create a more diverse, equitable, and inclusive workforce.
Offering professional development to all team members. This promotes equity across the organization. When everyone—regardless of department, seniority, tenure, or background—receives the opportunity to develop, it enables everyone to thrive.
What is workplace belonging?
Belonging in the context of work refers to people’s sense of being accepted by their colleagues and the organization as a whole. When someone feels they belong, it means they feel valued and safe enough to bring their whole selves to work.
What are the benefits and challenges of diversity and inclusion at work?
Many Millennials believe that diversity and inclusion are essential and beneficial aspects of work culture. According to Gallup, emphasizing these values in the workplace increases:
Engagement
Job satisfaction
Retention
Wellbeing
Profit
Performance
Innovation
But integrating diversity and inclusion successfully isn’t simple. It’s difficult to determine exactly how diverse and inclusive your organization is and how effective your initiatives are. This is where D&I metrics come in.
How can you measure DEI&B in the workplace?
Because diversity and inclusion are multidimensional, qualitative and quantitative research can help you better understand the current state of your DEI&B. To measure DEI&B, start with the diversity and inclusion metrics that help companies assess their DEI&B status and initiatives. Common DEI&B metrics include:
Candidate demographics
Advancement and promotion rate
Retention and turnover
Diversity throughout the entire organization
How can you improve DEI&B in the workplace?
HR professionals can boost DEI&B with these five steps:
Hire remotely. Remote hiring enables HR leaders to recruit from a wide range of backgrounds, circumstances, and geographical locations. Remote hiring also allows HR to hire professionals who may not otherwise be able to work, such as those who suffer from debilitating physical disabilities or chronic illnesses.
Educate. Respect is a prerequisite for a healthy, heterogeneous workforce. HR leaders can run periodic diversity and inclusion training sessions to educate people on respectful communication that nurtures constructive dialogue and disagreement, growth, and innovation.
Build employee-manager relationships. HR leaders can promote a sense of belonging by guiding managers to establish trusting relationships with team members. This begins with respectful communication and open dialogue.
Nurture people’s strengths. HR leaders and managers can acknowledge professionals’ achievements and talents to motivate them to continue contributing quality work.
Create transparent guidelines. Addressing diversity and inclusion in the company code of conduct helps managers properly support people, clarify their rights, and keep work conduct aligned with company values.
How can DEI&B in the workplace improve company culture?
Diversity and inclusion can promote a unified culture that encourages people to share ideas and value differing points of view. Creating a positive environment for discussion and diversity of thought enables a vibrant, growth-minded, and engaging culture that people want to be a part of.
How does HR tech help with DEI&B challenges?
HR tech enables companies to organize and analyze their data more efficiently. Rather than taking an ad hoc approach to DEI&B, HR tech takes a systematic one to ensure:
Accurate DEI&B metrics
Reduced unconscious bias in the hiring process
Promotions, career development, retention, and engagement of diverse groups
Easily accessible data for HR and all managers
Why should DEI&B be part of modern HR strategy?
DEI&B allows companies to look in the mirror and ask, “What are we doing to offer equal opportunities to people of all backgrounds and beliefs?” While companies can’t force DEI&B, incorporating DEI&B initiatives assist the organization in extending work opportunities to everyone, no matter who they are and where they come from. Including DEI&B in the HR strategy helps companies hyperfocus on achieving business goals while integrating a varied group of individuals into the workforce.
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